Acceptable Use Policy

Maintaining a secure and stable hosting environment for all clients.

01

No DDoS Operations

Plex Scale provides a highly resilient network designed to withstand attacks, but our infrastructure must never be used to originate them.

  • Initiating Distributed Denial of Service (DDoS) attacks against any external target is strictly prohibited.
  • Conducting "stress tests" or using "booter" services is forbidden, regardless of whether you claim ownership of the target.
  • Hosting botnet command-and-control (C2) servers or participating in network flooding will trigger immediate automated suspension.
02

No Crypto Mining

Cryptocurrency mining degrades shared hardware and poses thermal risks to our enterprise compute nodes.

  • Using VPS or shared compute resources to mine Proof-of-Work cryptocurrencies (e.g., Monero, Bitcoin) is absolutely prohibited.
  • Plotting for Proof-of-Space coins (e.g., Chia) that excessively wear down NVMe arrays is similarly forbidden.
  • Note: Mining is only permitted on explicitly designated Bare Metal Dedicated Servers with prior written authorization from our Enterprise team.
03

No Spam / Phishing

We actively monitor our IP reputation to ensure pristine email deliverability for all our clients.

  • Sending bulk unsolicited commercial emails (SPAM) is a direct violation of international law and our policies.
  • Hosting phishing pages, fake login portals, or credential theft mechanisms is strictly forbidden.
  • Operating open mail relays or allowing your service to be compromised for spam distribution will result in port 25 null-routing and potential suspension.
04

No Illegal Content

Plex Scale complies with international and local laws regarding hosted content. You may not use our platform to store, distribute, or promote illegal material.

  • Child Exploitation: Zero tolerance. Any material depicting child sexual abuse will be immediately reported to the National Center for Missing and Exploited Children (NCMEC) and relevant law enforcement.
  • Piracy: Hosting unlicensed software, cracked applications, or massive copyright infringement repositories is prohibited.
  • Harmful Content: Content that promotes terrorism, violence, or severe harm to individuals or groups is not permitted.
05

No Network Abuse

Our Tier-1 transit backbone is designed for extreme performance, but fair-use network protocols must be respected to maintain quality for everyone.

  • Excessive, continuous port scanning of external networks (e.g., masscan, zmap) is forbidden.
  • Running open proxies or highly obfuscated traffic manipulation tools designed to bypass external security filters is prohibited.
  • Intentionally degrading host node network performance via sustained, unmetered bandwidth saturation (outside of the allowed plan specifications) will result in throttling.
06

Zero Tolerance Policy

We do not issue warnings for malicious infrastructure abuse.

Strict Enforcement
  • Immediate Suspension: Services violating this Acceptable Use Policy are suspended automatically by our detection systems or manually upon report verification.
  • No Refund: Financial restitution is entirely forfeited for accounts terminated due to AUP violations.
  • No Data Recovery: We reserve the right to permanently delete the abused server instance and all associated data without providing backup access.
  • Permanent Ban: The user account, associated payment methods, and IP addresses will be permanently blacklisted from the Plex Scale network.