Zero Trust Architecture

Datacenter
Security

We don't just secure the network layer. Our physical datacenter locations follow strict zero-trust access policies, biometric auth, and 24/7 armed surveillance.

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Paranoia is a Feature.

When you entrust us with your data, you expect absolute security. We approach security comprehensively, starting from the perimeter fence of our physical facilities down to the hypervisor level on the server rack. Every layer operates on a principle of least privilege.

Technical Specifications

24/7

On-Site Staff

ISO

27001 Certified

SOC 2

Type II Compliance

VLAN

Tenant Isolation

Compliance

Physical & Digital Isolation

Physical security is the foundation. Our data centers feature multi-stage mantraps, requiring both RFID badge access and biometric (retinal or fingerprint) authentication just to enter the server floor. The perimeter is monitored 24/7/365 by CCTV and on-site security personnel.

On the digital side, we implement strict network segregation. Management interfaces (IPMI, iDRAC) are completely isolated from the public internet on dedicated out-of-band management networks accessible only via secure jump hosts and IPsec VPNs.

Tenant traffic is strictly isolated at the switch level using private VLANs and VXLAN overlays. Even if an attacker were to compromise a neighboring instance on the same physical switch, they cannot sniff, spoof, or interact with your network traffic.

Encrypted in Transit and at Rest

Your data is useless to anyone without the keys.

Protection

Defense in Depth

Hardware Firewalls

Perimeter defense blocking unauthorized access before it ever hits your virtual machine.

Out-of-band Management

Server control plane is completely segregated from the public internet.

Encrypted Backups

All automated snapshots are AES-256 encrypted before leaving the primary storage array.

Meeting Compliance Standards

Healthcare Tech

HIPAA compliance requires strict physical and digital controls. Our ISO 27001 facilities provide the foundation needed for your compliance audits.

FinTech & Crypto

Protecting financial ledgers requires zero-trust architecture. Segregated VLANs ensure your payment gateways remain invisible to unauthorized actors.

Enterprise SaaS

SOC 2 Type II compliance means we have proven, audited processes for managing data security, availability, and confidentiality.

Compare

Plex Scale vs Others

Feature	Plex Scale	Other Hosts
Facility Certifications	ISO 27001 / SOC 2	Uncertified / Unknown
Tenant Isolation	Hardware VXLAN/VLAN	Software Bridging
Mgmt Network	Strictly Out-of-Band	Exposed to Public Net
Physical Access	Biometric Mantraps	Keycard Only

FAQ

Common Questions

Are your data centers compliant with GDPR?

Yes. Our European facilities comply fully with GDPR data sovereignty requirements, and physical access logs are maintained according to ISO standards.

Can I request a compliance report?

Enterprise and Bare Metal clients under NDA can request copies of our SOC 2 Type II and ISO 27001 certification reports for their own compliance audits.

Do you scan my server data?

No. We have zero visibility into your file system or databases. We only monitor hypervisor-level metrics (CPU usage, network throughput) for billing and abuse prevention.

What happens if a drive fails?

Failed drives are securely wiped via cryptographic erasure and then physically destroyed on-site before disposal, ensuring data cannot be recovered.

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